Yes. A consultation is required to assess your hair, discuss your goals, and ensure the most suitable service and method for your hair type.

Appointment preparation details will be provided after booking. This may include arriving with clean, product-free hair unless advised otherwise.

We require 48 hours notice for cancellations or rescheduling. Late cancellations incur a 50% service fee. No-shows are charged the full service amount. We understand emergencies happen - just communicate with us as soon as possible.

We accept cash, all major credit cards (Visa, Mastercard, Amex), and digital payments including Bank Transfer.

Absolutely! We specialise in textured hair - kinks, curls, and coils. Our seamless extension methods are specifically designed to work beautifully with natural hair textures while maintaining hair health.